Ditch the Same-Old and Join our Adventure
Want to make a massive impact in the world as an early team member with an exciting growth-poised startup? Look no further...
Expected Hire Date: Immediate
You will create and manage a number of 501(c) formation files and will understand and communicate government requirements, prepare & submit applications, and consult clients.
Current Positions Open
Expected Hire Date: Mid-April
Seeking an Operations Associate to join our team. You will work closely with the CEO, CMO and Fulfillment Team Lead across marketing, administration, and customer fulfillment. Unlimited growth opportunity for the right fit!
Operations Associate Position
Want to make a massive impact in the world as an early team member with an exciting growth-poised startup? If you are an analytical thinker with 1-3+ years experience who is comfortable implementing and optimizing processes and helping drive key business decisions by clearly communicating outside-the-box insights, we have the perfect job for you!
Are you the right person to help pull it all together?
the High-Level - 4 Areas of Responsibility
Business intelligence – Help the organization become more data-driven. You will lead this effort and work closely across departments to find ways to use data to reach company goals.
Departmental operations - Develop a complete understanding of Company systems and processes. Identify opportunities to increase efficiency and profitability while improving customer experience.
System administration – Administration of any company-wide tools or systems. The role will require proficiency in currently integrated 3rd Party software platforms, retire, consolidate, and implement new software as needed.
Cross departmental initiatives – Project management of projects involving multiple departments. An example would be the marketing-sales handshake or building a feedback loop between customer success and the product team.
What you will do as our Ops Go-To:
Training and coaching
As part of building an amazing work culture, you will set up our team for success to work productively. Training, SOP's, and constant innovation is our path to success.
You’ll collaborate with internal teams to ensure customers the best experience and provide our team with the tools, resources and support needed to achieve these goals.
Day to day operations
You’ll be the “unofficial internal technical support go-to”. Manage tech platforms, organize schedules, manage projects, vet and onboard vendors, and update standard operating procedures.
Process Improvement & Tech
You’ll help assess operational decisions & create solutions to improve our business. You’ll integrate apps & tools to automate marketing and fulfillment processes and reporting.
Finance & Cash-Flow
As you grow, you will help predict cash-flow by forecasting pipeline performance, streamline accounting, report on performance by campaign & department.
As we grow, you will add the HR role: Building out our organizational chart, setting up cross-training, leading, hiring, reviewing work performance, & providing feedback.
About You, Our Operations Ninja
- You embrace change and don’t mind becoming a “Jack or Jill-of-all-trades”, with an innate desire to understand how things work - from people to technology.
- You have a passion to help people reach their goals, particularly through process and technology so they can go on to help other people or communities.
- You solve problems from “first principles”. You’re excited to innovate, and you resist “this is how it’s always been done” thinking.
- You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in less-defined, startup environments, and you’re comfortable creating workarounds.
- You’re analytical. You’re great at detecting patterns, brainstorming, observing, interpreting data, and making decisions based on the multiple factors and options available to you.
- You’re relentless, and committed. You do what it takes to overcome and overdeliver, no matter what. If the site goes down on a Sunday or a rare emergency deadline pops up, you’re willing to drop brunch.
- You’re a proven, proactive leader. You volunteer to take on initiatives without a defined path, and inspire others to dig deep within themselves. You are not easily offended and create versus complain.
Bonus Points - Icing on the Cake (but not the Main Course)
SPECIFIC OPERATIONS TOOLS IN OUR STACK: Google Suite (Sheets, Docs, Forms, Slides, etc.) - Trello - ActiveCampaign - Slack - Wordpress - Zapier - Adobe Acrobat - Google Scripts a "+" - No custom coding or programming experience required
Why you’ll love working at InstantNonprofit
We’re out to change the world on a global scale by providing platforms for social entrepreneurs to thrive through starting and running their own nonprofit.
We get the highest customer ratings in the industry because we care enough to consider everything from the customer perspective, and our “Start with Why” company culture means everything starts with the employee. Hopefully you’ve heard of Simon Sinek, but if not, you might want to Google him!
We’ve hit $1M+ in sales before, and knew we could "do us ... better". Without compromising our 5-star customer satisfaction, the co-founders chose to spend 2019 “rebooting” every aspect of the company for simplicity and scalability - and for 2021 we are poised for significant growth as the #1 offering in our niche.
We’ve been around a few years, but we embrace a “startup culture”: positive environment that values “grit”, creative problem solving, open communication, and a flat hierarchy. Resilience and tenacity are absolutely key behaviors to succeed. We’re a small team who know & like each other - no pretense here. We're professional but also authentic (because...life…). Everyone here works in the best interest of all team players. We care about you reaching your personal life goals as well as company goals
This position offers unlimited opportunity to move from an integral team leader, to a prime leadership role helping drive the direction and scale of the company. You will be the 4th core employee at the company; early on, the focus will be split about 60/40 tech implementation/project management and tasking. Job potential is unlimited up to COO role.
Total compensation for this role is market competitive, including a base salary range of $35,000-$42,000 in addition to ample growth bonuses and company stock options.
In 2021 you will help roll out 401k, health, dental & vision insurance with a company contribution as well as a personal time & vacation policy.
What we do in the world
Our amazing team helps nonprofit founders multiply their global impact with full-service form and file services, training and maintenance.
We have started more than 3,000 US-based 501(c)3 nonprofit organizations for social impact founders spanning the globe, across every conceivable charity mission. We’re out to massively change the world by empowering nonprofit founder.
Whether food and water projects, animal rescue, support of military veterans, raising human consciousness or environmental projects, our client base ranges from celebrities to athletes to parents, teachers, and teenagers - all of whom share one aim: Improve our World!
InstantNonprofit - Who We Are
We are leaders - Leadership is not limited to our management team. It’s something everyone at InstantNonprofit lives daily.
We are doers - We believe that to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
We are learners - Unafraid to dig in and even lean in to inconvenient truth. Everyone here stays open to new perspectives and “live-fire learning” no matter what level it comes from, and regardless if we’ve been in a role for one year or one minute.
We are customer obsessed - Our mission is to empower Social Impact Entrepreneurs to create major change in the world. We are committed to our customer’s success in realizing their missions and believe in connecting people with possibility.
We are our brand - The magic of this company is our people, together making an “impossible game” possible and recognizing limits by breaking through them. We offer solid and growing compensation packages and limitless opportunity.
Our Commitment to Diversity and Inclusion
READY TO APPLY? HIT THE LAUNCH BUTTON!
You will be directed to a Google Form - please complete and submit it.